Craps dealers are gamblers, just like you!
The casino pays the dealer only minimum wage, or barely more. The most money is made by tips, but players are not obliged to tip the dealer. That’s why they are not guaranteed. The tips which are most often bets made by the players for the dealer’s benefit allow a dealer to win a decent sum of money. Dealers don’t have a set income per day.
A dealer's loyalty is to the player, not to the casino.
The reason for this is the fact that the salary of the dealer is the tips of the players. 50-80% of the dealer’s income is the tips of the players. That’s why the dealer is interested in your win, and not loss. One of the reasons for firing a dealer is his over-exuberance at a hot craps table.
There are no fixed rules about giving the players information about the game. The general rule for dealers used to be that they should not volunteer information about the game unless asked, but with the growth of gaming and with all the fabulous new resort-casinos emerging today competing for customers, the casinos are a lot looser about the dealers providing player information. Many casinos have morning lessons on craps and provide an instructor who lectures and provides detailed information about the game. In Las Vegas there are even casinos where players can be taught the game at any time of the day.
Dealers want to help you with your system.
Knowing that there exists no strategy for beating the house edge a dealer want your strategy to work at least for some time. Often, the dealer will even direct the player as to where he might have overlooked the positioning of odds or place bets to maintain consistency in a pattern of wagers.
Dealer always want to give you the best service.

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