Craps dealers are gamblers, just like you!
The dealer’s salary is very low. Most of a dealer's income comes from tips, but tips are never guaranteed. So people who work as dealers are gambling that they will earn a decent living from the generosity of their players. Dealers don’t have a set income per day.
A dealer works for you, not for a casino.
The reason for this is the fact that the salary of the dealer is the tips of the players. The casino pays only minimum wage or barely more, while 50 to 80% of a dealer's take home pay comes from tips. Dealers are therefore rooting for the players to WIN, not to lose. One of the reasons for firing a dealer is his over-exuberance at a hot craps table.
Every casino has a rule which determines what the dealer is allowed or not to tell the player about the game. Several years ago dealers were allowed to answer the questions of the players and even to explain the rules, but now the situation has changed. Dealers are not to tell players about the rules or anything about the game. Many casinos have morning lessons on craps and provide an instructor who lectures and provides detailed information about the game. In Las Vegas you can come across casinos where the instructors give such classes all day long.
Dealers want your system to work.
Just because dealers know that your system can't beat the house in the long run doesn't mean that they don't hope it works for you in the short term. Often, the dealer will even direct the player as to where he might have overlooked the positioning of odds or place bets to maintain consistency in a pattern of wagers.
The dealer wants to do everything so that you were satisfied with the service.

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