Craps dealers are gamblers, just like you!
The casino pays the dealer only minimum wage, or barely more. The most money is made by tips, but players are not obliged to tip the dealer. That’s why they are not guaranteed. Dealers can earn a decent living only from the generosity of their players. Dealers gamble with the bets made for them by the players. Every day that they go to work, their income isn't guaranteed - it's a gamble.
A dealer's loyalty is to the player, not to the casino.
It is so because the tips of the players make a decent earning for a dealer. 50-80% of the dealer’s income is the tips of the players. That’s why the dealer wants the layer to win, not to lose. If you mistakenly think that craps dealers work for The House then find a casino with hot action at the craps tables and watch how many suits from the pit close in on the action to make sure that the payoffs are correct and that the dealers are not giving away too many secrets to the players. Many a dealer has been fired for over-exuberance at a hot craps table.
There are no fixed rules about giving the players information about the game. Before the dealer were allowed to say anything about the game only if the player asked about it. But now that the competition between the casinos is so strong dealers are not allowed to provide a player with any information about the game. Nowadays there are instructors available in nearly any casino. They give morning classes and teach players to play the game. In Las Vegas there are even casinos where players can be taught the game at any time of the day.
Dealers want to help you with your system.
Of course dealers know that there is no strategy that can let you beat the house edge all the time, but they really want your system to work at least for a short period of time. A good craps dealer will easily recognize a serious player and will soon be positioning the player's wagers so that the player need provide no direction or instruction at all. Often, the dealer will even direct the player as to where he might have overlooked the positioning of odds or place bets to maintain consistency in a pattern of wagers.
The dealer wants to do everything so that you were satisfied with the service.

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