Craps dealers are gamblers, just like you!
The dealer’s salary is very low. The tips of the players are the main income of the dealer. But tips are never guaranteed, because the player decides himself whether to tip the dealer or not. The tips which are most often bets made by the players for the dealer’s benefit allow a dealer to win a decent sum of money. Every day that they go to work, their income isn't guaranteed - it's a gamble.
A dealer works for you, not for a casino.
The reason for this is the fact that the salary of the dealer is the tips of the players. That’s why the dealer is interested in your win, and not loss. If you mistakenly think that craps dealers work for The House then find a casino with hot action at the craps tables and watch how many suits from the pit close in on the action to make sure that the payoffs are correct and that the dealers are not giving away too many secrets to the players. One of the reasons for firing a dealer is his over-exuberance at a hot craps table.
There is no consistency in policy from casino to casino with regard to what a craps dealer can and can not tell players about the game. The general rule for dealers used to be that they should not volunteer information about the game unless asked, but with the growth of gaming and with all the fabulous new resort-casinos emerging today competing for customers, the casinos are a lot looser about the dealers providing player information. Nowadays there are instructors available in nearly any casino. They give morning classes and teach players to play the game. In Las Vegas you can come across casinos where the instructors give such classes all day long.
Dealers want to help you with your system.
Knowing that there exists no strategy for beating the house edge a dealer want your strategy to work at least for some time. A good craps dealer will easily recognize a serious player and will soon be positioning the player's wagers so that the player need provide no direction or instruction at all. Often, the dealer will even direct the player as to where he might have overlooked the positioning of odds or place bets to maintain consistency in a pattern of wagers.
The dealer wants to do everything so that you were satisfied with the service.

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